This is a sample page.

At draly, we are committed to ensuring your complete satisfaction with your purchase. If you’re not entirely happy with your product, we offer the following return and refund terms:

1. Return Conditions

  • Items can be returned within 30 days of receiving the product.
  • The product must be in its original condition, unused, and in its original packaging.
  • Used items or items damaged by the customer will not be accepted for returns.

2. Non-Returnable Items

  • Personalized items (such as custom names, images or designs).
  • Items bought on major discounts or special promotions.
  • Electronics or software that have been activated or used.

3. Return Process

  • To initiate a return, please contact us via email or through the contact form on our website.
  • Customers are responsible for return shipping costs unless the product is defective or the wrong item was sent.

4. Refunds

  • Once your return is received and inspected, we will send you an email notifying you of the return status.
  • Refunds will be processed back to the original payment method (e.g., PayPal, credit card) within 5-10 business days once the return is approved.

5. Special Cases

  • If the product arrives damaged or is not as described, please provide proof (photos, videos) within 7 days of receiving the product. We will arrange for a replacement or a full refund.

For any questions regarding our return policy, please contact our customer support team.

Main Menu x